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Help centerTroubleshooting

Reconnecting after your connection expires

Instagram tokens expire periodically — here's what that looks like.

Details

Instagram access tokens aren’t permanent. When one expires, the dashboard shows a banner naming the affected account, and every automation on it pauses automatically — nothing sends or receives until you reconnect.

Click Reconnect on the banner or go to Accounts and reconnect that account the same way you connected it the first time. Automations resume immediately once reconnected — no need to republish them.

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